Customer Service Representative

Customer Service Representative

Shanghai-Jiading, CN

Key Area:  Sales & Customer Service
Level of Experience:  Entry Level
Employment Type:  Fixed-Term
Full Time / Part Time:  Full Time
Weekly Hours:  40
Remote Working:  Onsite
Requisition ID:  4864
Posting Date:  Mar 23, 2026

As one of the world’s leading expert organizations, DEKRA currently employs almost 44,000 people in approximately 60 countries on all five continents. With qualified and independent expert services, they work to achieve the company's vision that DEKRA will be the global partner for a safe world.

 

Tasks任务:
1.Preparation and follow-up of quotation based on services and prices predefined by account manager ; 协助销售团队跟进报价;
2.Monitor project status to make sure smooth delivery of all services.监控项目状态,确保各种服务的顺利交付3.Prepare invoices and follow-up payment collection ;协助销售团队收取货款;
4.Coordination among related laboratories, customers, suppliers and account managers;协调多方,包括客户、客户经理、.实验室;
5.Book and coordinate inspection and audit services预订并协调检查和审计服务; 
6.Undertake any other duties assigned.履行分配的其他任务。

Qualifications任职资格:
1.Outstanding fresh graduate is  also acceptable.优秀应届毕业生亦可
2.Degree holder本科学历3.Good in Mandarin and English.良好的普通话及英语表达
4.Pleasant personality and good communication skills;积极开朗,善于沟通;
5.Detail-oriented with strong sense of quality.注重质量和细节;
6.Collaboration, Change Agility, Result Focus, Innovation & Digitalization, Customer Centricity. 协作,变革敏捷性,结果导向,创新与数字化,以客户为中心
7.Integrity, team spirit, customer orientation, entrepreneurship, responsibility for safety. 诚信,团队精神,客户导向,企业家精神,安全责任意识
8.Strong sense of customer satisfaction and willingness to support customer by providing excellent service强烈的客户满意度,并愿意通过提供优质的服务来支持客户

 

In addition to competitive comprehensive compensation and benefits , we also provide you with the opportunity to work independently and take on responsibility from an early stage. We stand for many and varied career options and invest in your further development.