Intern-Customer Service Representative
Intern-Customer Service Representative
Shanghai-Jiading, CN
DEKRA德凯作为世界知名的第三方专业检测认证机构,业务遍布5大洲60多个国家和地区,逾44000名员工提供高品质且独立的专家服务。并为DEKRA德凯成为安全与可持续发展世界里的全球合作伙伴这一愿景共同努力。
Job Description:
1.Preparing and sending out formal quotations; Assist to issue formal invoice and reporting;
整理并发出正式的报价单;协助开具形式发票和做报告汇总;
2.Preparing documentation for project opening and coordinating;
整理相关文件以创建项目和做协调;
3.Monitoring and updating project status;
监控并更新项目的状态;
4.Preparing documentation for certificate application;
准备相关文件以申请证书;
5.Sending out output documents such as confirmation letters, reports and certificates;
向外发送相关文件,包括确认书,报告和证书;
6.Assisting (S) AMs with cold-calling suspects and prospects;
协助客户经理处理客户的疑问和要求;
7.Assisting (S) AMs with quotation follow-up;
协助客户经理 跟进报价;
8.Assisting (S) AMs with payment collection;
协助客户经理 收取货款;
9.Assisting PM/PEs with documentation preparation;
协助项目经理及项目工程师准备相关文件;
10.Coordination among related parties, customers, subcontractors, suppliers, (S) AMs, PMs/PEs;
协调多方,包括客户、承包商、客户供应商、客户经理、项目经理及项目工程师;
11.Undertake any other duties assigned by Cluster Manager.
履行业务线经理分配的其他任务。
Job Requirements:
1. College level or above;
大专以上学历;
2.Hight responsibility, positive and open personality, team spirit and good communication skills;
有较强的责任心,积极开朗,团队协助,善于沟通;
3.Strong customer-oriented mindset;
客户导向;
4.Detail-oriented with strong sense of quality;
注重质量和细节;
5.Skillful in computer usage, words, excel, PowerPoint;
熟练运用words, excel, PowerPoint等常用办公软件;
6.Good in Mandarin and English (Cantonese and other languages are added advantage).
良好的普通话及英语表达;若能说粤语及其他语言,优先考虑。
DEKRA德凯不仅提供富有竞争力的全面薪酬福利,我们还为您提供独立工作的机会,并在职业发展早期承担更多职责。我们支持多种多样的职业选择,并助力您未来的发展。
在 DEKRA,我们重视您独特的经验、观点和背景。我们致力于为所有团队成员打造一个包容的工作环境。