DEKRA德凯作为世界知名的第三方专业检测认证机构，业务遍布5大洲60多个国家和地区，逾44000名员工提供高品质且独立的专家服务。并为DEKRA德凯成为安全与可持续发展世界里的全球合作伙伴这一愿景共同努力。

• Tasks 任务

  Monitor the expiry dates of certificates and notify clients in advance about the upcoming renewal and associated fees. 监控证书的到期日期，并提前通知客户即将到期的证书及相关年费。

  Issue annual fee invoices to clients and track payment status to ensure timely collection. 向客户开具年费发票，跟踪付款状态，确保款项及时收取。

  Coordinate with the finance team to ensure proper invoicing and payment processing. 与财务团队协调，确保正确开具发票并处理付款。

  Follow up with clients on overdue payments and escalate unresolved issues to the line manager. 跟进客户的逾期付款，未解决的问题上报给直线经理。

  Provide monthly and quarterly reports on annual fee collection status. 提供每月和每季度的年费收取状态报告。

  Communicate with clients to clarify any billing discrepancies and resolve issues promptly. 与客户沟通，及时解决账单争议和问题。

  Handle any administrative tasks related to certificate renewals and fee collection.
  处理与证书续期及费用收取相关的行政事务。

  Qualifications任职资格

  Experience in administrative roles or customer service is preferred. 有行政岗位或客户服务经验者优先。

  College degree or above. 大专及以上学历。

  Good communication skills, both verbal and written. 良好的沟通技巧，包括口头和书面表达。

  Proficient in office software (MS Excel, Word, PowerPoint).
  熟练使用办公软件（MS Excel、Word、PowerPoint等）。

  Strong attention to detail and ability to handle multiple tasks simultaneously. 对细节的高度关注，能够同时处理多个任务。

  Ability to work independently and as part of a team. 能够独立工作，也能有效与团队协作。

  Basic understanding of billing processes and financial documentation is a plus. 对账单处理和财务文档有基本了解者优先。

DEKRA德凯不仅提供富有竞争力的全面薪酬福利，我们还为您提供独立工作的机会，并在职业发展早期承担更多职责。我们支持多种多样的职业选择，并助力您未来的发展。