Project Manager - Service Excellence, Demand Management & Operational Tools (m/f/d)
Project Manager - Service Excellence, Demand Management & Operational Tools (m/f/d)
Stuttgart, DE, 70565
Your Responsibilities
- As project leader, you lead and manage international projects from strategy to execution across service excellence, demand management, and digital operational tools
- You drive digitalization roadmaps, IT solution rollouts, and change management initiatives
- Furthermore, you act as the vital link between business and IT-gathering requirements, defining user stories, and steering alignment across functions
- You develop and manage business cases, moderate workshops, and facilitate stakeholder engagement
- Additionally, you coordinate the sunsetting of legacy IT systems in line with architectural visions
- Lastly, you collaborate with cross-functional teams across countries and continents
Your Profile
- Degree in IT, Business Informatics, Engineering, Economics, or a related field
- Proven experience in project management, demand management, and process optimization
- Skilled in managing complex IT roll-outs and leading cross-functional teams
- Familiarity with project management methodologies (Agile, Waterfall)
- Experienced in developing digital tools and platforms for service execution-background in field service or industrial inspection is a plus
- Excellent communicator and facilitator with strong stakeholder management skills
- Fluent in English (mandatory); German and/or French is a strong advantage.
- Strong international and cross-cultural awareness
- Attractive salary, variable bonus
- 30 days vacation
- Flexible, mobile working
- Internal training and qualification options
- Events such as ski cup, motorcycle meeting or Christmas party
- Other great benefits: company pension, job bike leasing, job ticket/transportation costs, employee discounts, canteen with food subsidies, internal company health management, parking spaces, and much more
About DEKRA
Contact
Kristin Müller
kristin.mueller@dekra.com
+49711 7861-1679