Junior IT Infrastructure and Cybersecurity L1 Operations Analyst

Junior IT Infrastructure and Cybersecurity L1 Operations Analyst

Budapest, HU, 1112

Key Area:  Information Technology & IT-Security
Level of Experience:  3_Professional
Contract Type:  Permanent Contract
Full Time/Part Time:  Full time
Weekly Hours:  40
Remote Working:  Onsite
Requisition ID:  1110
Posting Date:  Jan 30, 2025

Since its foundation in 1925, DEKRA has been ensuring the safety of human interaction with technology and the environment through a tradition of innovative thinking. This approach is something we strive to embrace, whether it's in the practical tasks our employees perform or in the community-shaping office life. 

 

In just two years, DEKRA Technology & Services Kft. has grown from a concept to a rapidly growing company that is a cornerstone of the parent company's global IT infrastructure.

 

Your contribution to achieving global safety, security, and sustainability:


•    1st Level Support for Infrastructure Topics (Server, Storage, Network, Cybersecurity)
•    Follow the progress status of the raised incident
•    Monitoring of servers, network components, services, and applications based on the ITSM Tool
•    First-line analyst (provide first support, initial analysis, prioritize & classify, escalate)
•    Restarting of servers, services, and applications based on request or Incidents
•    Execution of software updates/deployments based on Working instructions
•    Activation of 2nd Level Teams to processing of the accumulating Alerts, Incident, Services Request
•    Monitoring and inspecting global cybersecurity alerts to determine those that require further actions
•    Drive internal and external communication
•    Documentation of the performed activities and checking of the knowledge database
•    Participation in Major Incident handling
•    100% onsite presence required

 

The more points that apply to you, the more you can earn with us:


•    Experience with Windows / Linux Servers, Storage Systems
•    Excellent written and verbal communication skills in English
•    Experience with ESX / AIX and nice to have would be: Network Components like CISCO Routers / Switches and VMWARE
•    Believing that the whole is more than the sum of its parts: a.k.a. teamwork is essential to move forward and being ready to work in 24/7 Shifts (12 hours shift work at night and weekends as well)
•    Being eager to share knowledge across departments and being open to acquire knowledge from others too
•    Taking education and self-development as a fundamental part of your routine
•    Thinking that a workplace is not just a place to work, but a social environment as well

 

In return, we are offering you: 


•    ESSENTIALS
o    A full week to onboard and get to know us – guided by your personal buddy
o    Company notebook and phone with unlimited calls and data  - for personal usage too
o    Travel allowance & several cafeteria options

 

•    CAREER & PERSONAL DEVELOPMENT
o    Long term career perspective ensured by a personal development plan and coaching opportunity
o    Continuous professional development: training opportunities for both hard and soft skills – Udemy, Microsoft ESI, language classes and many more!
o    We value your achievements: the annual bonus is based on your performance

 

•    HEALTH SUPPORT 
o    Enjoy the fruits in the kitchen
o    Several ergonomic asset options – like walking pads for meetings or taking a break
o    Medicover health insurance (Blue Package)
o    Did we mention that the office rooftop has a running track?

 

•    DIVERSE COMMUNITY & CULTURE
o    Bilingual environment & international projects
o    Regularly organized team events 
o    Charity and other CSR projects in working hours
o    We build on trust - we can provide flexible options to ensure your work-life balance

 

•    OFFICE ENVIRONMENT 
o    Brand new office with everyting you need: coffee, drinks, fruits and specific areas tailored to your needs – focus or collaboration work, phone booth, social room and many more!
o    Easy accessibility with public transport and car as well

 

Place of Work: Budapest One Business Park (Budapest, XI.)                                                            

Still not convinced? Then take this as an invitation – come and see where and how we are working over a coffee or at the football table! 

Contact us and send your CV to recruiting.hu@dekra.com