Customer Service Representative

Customer Service Representative

Ningbo, CN

Key Area:  Product Testing & Laboratory Services
Level of Experience:  2_Entry Level
Contract Type:  Fixed-term Contract
Full Time/Part Time:  Full time
Weekly Hours:  40
Remote Working:  Onsite
Requisition ID:  1529
Posting Date:  Feb 14, 2025

As one of the world’s leading expert organizations, DEKRA currently employs almost 44,000 people in approximately 60 countries on all five continents. With qualified and independent expert services, they work to achieve the company's vision that DEKRA will be the global partner for a safe world.

 

Job Responsibilities:

  1. Responsible for providing support to the sales issuing quotations, invoicing and preparing documentation;

负责协助销售提供以下支持:报价,发票以及准备相关文件

  1. Responsible for internal coordination of projects delivered to customers with objective of ensuring customer satisfaction, including project follow-up, opening jobs, coordination among related laboratories, customers, suppliers and account managers;

负责项目内部协调,并保证相关交付的满意度,包含项目跟进,协调相关实验室,客户,供应商以及销售。

  1. Undertake any other duties assigned.

其他分配的工作。

 

Requirement/Basic Qualifications

  1. bachelor or colleague degree

大专或本科学历

  1. Good in Mandarin and English

良好的中英文水平

  1. good communication skills

良好的沟通技巧

  1. Strong sense of customer satisfaction and willingness to support customer by providing excellent service.

良好的客户服务意识并愿意为客户提供卓越的服务。

 

 

In addition to competitive comprehensive compensation and benefits , we also provide you with the opportunity to work independently and take on responsibility from an early stage. We stand for many and varied career options and invest in your further development.